Introduction
Welcome to My Care Logistics. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services. If you do not agree, you must not use our website or services.
Services
My Care Logistics provides logistics, transport, and freight forwarding solutions including but not limited to land, air, rail, and sea freight services. All services are subject to availability, applicable regulations, and company policies.
User Responsibilities
- Provide accurate and complete information when booking or requesting services.
- Ensure goods are properly packed, labeled, and comply with local and international shipping laws.
- Obtain all necessary permits, licenses, and documentation required for transportation.
- Refrain from using our services for illegal, hazardous, or prohibited items.
Pricing & Payments
- All prices and quotes are provided in good faith and are subject to change without prior notice.
- Payments must be made in full before or upon delivery, unless otherwise agreed in writing.
- Additional charges may apply for customs duties, taxes, storage, handling, or other third-party costs.
Liability & Insurance
- My Care Logistics takes every precaution to ensure safe and timely delivery.
- We are not liable for delays caused by weather, natural disasters, customs procedures, strikes, or circumstances beyond our control.
- Clients are responsible for arranging additional cargo insurance if required.
- Our liability is limited as per international transport conventions and applicable laws.
Prohibited Goods
The following items cannot be transported under any circumstances:
- Illegal or restricted goods under local and international law
- Hazardous materials without prior declaration and approval
- Live animals, perishable goods, or high-value items without special arrangements
Cancellation & Refund Policy
- Service cancellations must be requested in writing.
- Refund eligibility depends on service status and expenses already incurred.
- Non-refundable charges may apply for documentation, customs clearance, or handling.
Privacy & Data Protection
We value your privacy. Personal and business data collected will only be used for service delivery, communication, and compliance with applicable regulations. For more details, please review our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of [Your Country/Region]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/Country].
Updates to Terms
My Care Logistics may update these Terms & Conditions at any time without prior notice. Changes will be effective immediately once posted on this website.
Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us:
